Measuring the Impact of Enablement
While enablement trends started with sales, the utility has since caught on to other departments. Better enablement programs will lead to faster onboarding of employees, align messaging and product knowledge across the revenue team, and integrate core company values and culture into the work stream from day one.
It's becoming more common to see enablement reach across marketing through customer success. In this market, customer success is getting more enablement attention than ever before, with "[o]ver 72% of the businesses surveyed by Forrester Research say that improving customer success would be their top priority."
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Because business leaders have clear goals when hiring enablement professionals, it makes sense to set up a reporting structure that helps the enablement team prove those goals are being realized.
Learn how to measure the impact of enablement across your GTM team π